Identity, the Universe and Everything!
Legend has it that in the beginning there was Adam. He was all alone and the concept of identity was meaningless. Because Adam was…
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71 results found
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Over the Counter Oversharing
Journey can’t cure a headache but it can treat the sting of silly questions.
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Invasion of the Data Snatchers
Journey uses asymmetric encryption. The solution is to use symmetric keys to encrypt personal information instead of inputting it or showing it every time.…
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TMI When All I Want Is to Refi
Journey has developed an innovative approach to enabling consumers and businesses to exchange and verify information without actually exposing it. It manages a secure…
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Verified Identity in Conferencing
The advent of Covid has created a tectonic shift in the importance of conferencing. At its simplest level, it allows people to work together…
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How a Journey Mobile App Can Help You
Journey Mobile provides enterprise mobile solutions for its customers. Here’s how we can help your organization thrive in the mobile application space.
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The Triumvirate of Identity: Something You Know, Something You Have and Something You Are
It is important for everyone to understand the elements of online identity. This guide explains the triumvirate of identity: something you know, have, and…
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Security, Identity, Efficiency and Quality Control Will Scale Successful W@H CX Platforms
It has been a challenging four months in the contact center and CX industry, with news coming out every day on the successes and…
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Will Identity Verification Automation Change Contact Center and CX Dynamics For Good?
There is a perfect storm brewing during this time of COVID-19 as the contact center and CX industries have been forced to pivot to…
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“What Was Your First Dog’s Name?” And Other Ways to Annoy Your Customers
We all joke that it’s a wise idea to stay away from politics and religion in most conversations unless you’re pretty sure of how…