Orchestrating extraordinary customer journeys

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in the cloud at web scale with analytics, automation and human touch.

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The Enterprise Challenge

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Reinvent the Customer Experience

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Get to the Cloud at Scale

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Drive Near Term Impact

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Customer Journeys today start with a keyword search on mobile or in a browser – not with a telephone call. Journey.ai orchestrates 360º customer interactions across on-line digital and off-line contact center channels to build relationships and drive double-digit improvements in sales, service levels, Net Promoter Score and Customer Lifetime Value at dramatically reduced cost.

Journey.ai is a multi-tenant, cloud based multi-media platform with big data, real time analytics and machine learning at the core. It is designed to scale to very large enterprises and insert into existing or green field environments driving immediate and significant value.

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The Team

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A track record of innovation, execution and delivery of business outcomes

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The Journey.ai team has worked together previously at enterprise software startups and global leaders including industry leading business and technology experience at Cisco, Avaya, Bell Labs, Nuance, and more. The team has a track record of invention (hundreds of patents), innovation (setting the standard for new application of technology) and delivering transformational business outcomes for Fortune 500 industry leaders with double-digit improvements in revenue, profitability and Net Promoter Score (NPS).

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Sign Up

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for early access information

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