Partner with Journey to unlock regulated workflows safely.
AI and customer experience platforms are racing toward end-to-end automation. The bottleneck is regulated and complex data: payments, identity, signatures, forms, and uploads. Journey provides the secure transaction layer—powered by Zero Knowledge®—so your platform can offer higher containment and better CX without inheriting sensitive-data exposure.
Built for the CX ecosystem.
Journey integrates with the platforms where customer interactions start—and the systems where data must ultimately land.
Partner categories:
- AI platforms and agentic AI companies
- CCaaS (Contact Center as a Service)
- UCaaS (Unified Communications as a Service)
- CPaaS (Communications Platform as a Service)
- Systems of record and destination systems (CRM, ERP, EHR, processors)
Add secure actions—not just smarter conversations.
- Payments (digital, voice, and DTMF) without exposing PCI data
- Authentication (passkeys + OTP) for fast, high-veracity verification
- Documents and forms for signatures, intake, structured data collection, and uploads
- Custom multi-step workflows that combine apps into end-to-end journeys
Your platform receives verified results and status—without collecting raw sensitive payloads.
Three integration points. One simple model.
1
The invoking system
Your agent desktop, IVR/IVA, or AI agent invokes Journey through API and/or MCP.
2
The customer device
The customer completes the sensitive step through a secure mobile web workflow (no app download required for most flows).
3
The destination system
Encrypted data routes to the system that needs it (payment processor, CRM, EHR, mainframe, etc.), while the invoking system receives results and completion status.
Why partners work with Journey.
- Expand automation into regulated workflows without increasing data exposure
- Improve containment and reduce escalations for transactional intents
- Differentiate with privacy-by-architecture, not “detect and redact later”
- Faster time-to-value with pre-packaged apps and a flexible custom workflow tool
- Enterprise-ready posture with SOC 2 and PCI DSS 4.0.1 alignment (see Trust Center)
Get Started
Interested in partnering?
Tell us what you’re building and which regulated workflows you want to unlock—payments, authentication, documents, or agentic AI. We’ll share integration options and the fastest path to a joint customer win.
