Deepfakes in Authentication
Deepfakes—AI‑generated voices, faces, and behaviors that convincingly mimic real people—have moved from novelty to material enterprise risk. This paper examines how synthetic media is eroding the reliability…
Resources
Documents, whitepapers, articles, and more.
9 results found
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Avoiding GAI’s Privacy and Regulatory (GDPR) Risks
“Whether person or bot, once they see and learn off personally identifiable information (PII), it’s almost impossible to unsee, and unlearn. The only solution is to not…
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Continuous Agent and Employee Authentication
This fact sheet describes Journey’s Continuous Agent Authentication, which logs in agents using facial biometrics and continuously checks for their face throughout the day. This protects corporate…
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World Reimagined: A Different Perspective on How to Handle Threats to Data Privacy
We recently spoke with Brett Shockley, CEO of the privately held Journey, on global challenges in cybersecurity and privacy, and how his company is looking at these…
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Identity as the Root of Trust
The advent of powerful personal computing technology, combined with the sensors available on mobiles and (at least partially) desktop or laptop, has made it possible to create…
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Zero Knowledge, Ephemerality, and Encryption
Journey’s View Of The Future of Secure Trusted Digital Identity – Privacy, Security and Customer Experience Shouldn’t Be Mutually Exclusive
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Zero Knowledge Identity
Identity management is the foundation of the new Digital Enterprise, and superb identity management is the foundation of strong security. The establishment and usage of identities supports…
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Linchpin of the Networked Era: Trusted Identity
Unlocking Growth Mark Bakies, VP of Product Management
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The Economic Impact of Trusted Identity in the Contact Center
It’s about way more than saving 1 minute per call.