Biometric and Continuous Agent Authentication Brochure
This 3 page brochure covers several use cases for biometric agent desktop tools, which can be used independently or together to protect agent desktops and tools with…
Resources
Documents, whitepapers, articles, and more.
37 results found
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Continuous Agent and Employee Authentication
This fact sheet describes Journey’s Continuous Agent Authentication, which logs in agents using facial biometrics and continuously checks for their face throughout the day. This protects corporate…
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Biometric Agent Authentication to SSO
This fact sheet describes Journey’s solution to enable agents to log into their agent tools, eliminating password resets, account recovery, and saving at least $80 per password…
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Contact Center Fact Sheet
This one-page document is a good summary of the capabilities that Journey provides by marrying the capabilities of a smart device to the needs of an omni-channel…
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Inbound Caller Authentication Solution Brief
This brochure provides an in-depth look at Journey’s composable authentication capabilities and benefits.
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Secure Interactions and Transactions
Journey secures payments and many other transactions by offering low friction, high veracity identity to reduce fraud and simplify the customer experience.
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Identity Solutions for Financial Services
Journey’s identity solutions check all the boxes for highly secure, privacy-preserving onboarding, authentication and transactions for financial services.
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Podcast – A View in Focus with Brett Shockley
In this Episode, host, Dino DI Palma speaks with Brett Shockley, CEO of Journey
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Podcast – State of Identity with Alex Shockley
How to fix, once and for all, the thorny issue of proving a caller is who they say they are.
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Podcast – Why FinTech Must Transform with Brett Shockley
Journey’s CEO Brett Shockley and Steve Forcum, Chief Evangelist at Avaya discuss solving customer identity verification for business, with emphasis on the financial industry. Brett gives his…